7hbaji Privacy Policy

7hbaji is a trusted online gaming platform serving users in Bangladesh and other regions. This Privacy Policy serves as a transparent agreement between 7hbaji and its users regarding data collection and management.

This policy explains what information 7hbaji collects, what it is used for, who it may be shared with, and what measures we take to protect your information. This Privacy Policy must be read in conjunction with our Terms and Conditions.

By using the 7hbaji.com website, downloading the mobile app, creating an account, or using any service, you fully accept this Privacy Policy. If you object to any terms, please refrain from using the platform.

7hbaji collects only information necessary to provide services. No excessive or irrelevant information is requested. The types of information we collect are listed below:

The above information may be collected directly from users (during registration or verification), automatically (during browsing and gaming sessions), and through third-party verification services.

7hbaji uses collected information for the following purposes:

• To create, manage, and secure accounts.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC (Know Your Customer) and age verification.
• To detect and prevent fraudulent activities.
• To troubleshoot and improve the platform's technical performance.
• To send promotional offers and bonus information (with consent).
• To ensure responsible gaming and monitor addiction risk.
• To fulfill legal obligations and comply with regulatory directives.
• To provide customer service and resolve complaints.

7hbaji may share your personal information with third parties only in very limited circumstances and under strict controls. These circumstances are outlined below:

• Payment Processor: Minimum necessary information is shared with authorized payment gateways to complete transactions.
• Identity verification services: Documents may be shared with authorized verification agencies for KYC processing.
• Legal authorities: Information may be disclosed based on court orders or government directives.
• Security Auditor: Limited information may be shared with contracted audit firms to ensure platform security.

Outside the above cases, your information is not shared without your explicit consent. All third-party partners are contractually bound to comply with 7hbaji's privacy standards.

The 7hbaji website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand site usage patterns, helping improve services.
• Security Cookies: Used to detect fraudulent activities.

You can disable non-essential cookies by changing your browser settings. However, this may limit the functionality of some services.

7hbaji retains your data only as long as necessary — not indefinitely. Retention periods depend on the type of information and legal obligations:

• Account information: As long as the account is active and for 5 years after closure.
• Financial transaction records: Minimum 5 to 7 years according to legal requirements.
• KYC documents: Specific periods according to legal requirements.
• Gaming logs: 2 years for security and dispute resolution.
• Support communications: 1 year after issue resolution.

Once the specified period ends, your information will be securely deleted or anonymized so it can no longer identify you.

As a 7hbaji user, you have several important rights over your own information:

To exercise any of the above rights, contact the 7hbaji support team. We typically respond within 30 business days.

7hbaji follows industry-leading security standards to protect your personal information. Our security framework operates on multiple levels:

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Additional security layer when accessing your account.
• Firewall Protection: Advanced firewall active to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party specialists.
• Anti-fraud system: Real-time detection and blocking of suspicious activities.
• Data Backup: Regular encrypted backups stored in secure locations.

However, no data transmission over the internet is 100% secure. While we ensure maximum security, complete protection cannot be guaranteed. Keep your password confidential and avoid logging in on shared devices.

7hbaji strictly prohibits use of the platform by anyone under 18 years of age. We do not knowingly collect personal information from minors. Age verification is mandatory during registration.

If a minor has mistakenly registered and comes to our attention or is reported by a guardian, the account will be immediately closed and all collected information deleted.

7hbaji reserves the right to modify this Privacy Policy in part or in full at any time. Modified policies take effect as soon as they are published on the site.

In case of significant changes, we will attempt to notify users via registered email or notice on the platform. However, changes remain effective even if notification is not provided.

We recommend reviewing this page regularly. Continued use of the platform indicates your acceptance of the updated privacy policy.

If you have any questions, concerns, or complaints about this Privacy Policy, contact the 7hbaji support team. Our data protection team is always ready to respond promptly to your requests.

After filing a complaint, we typically provide an initial response within 3 business days and attempt to provide a complete resolution within 30 business days. Complex cases may take longer, but you will be informed accordingly.

This Privacy Policy was last updated in January 2026 and all previous versions are deemed void.